Customer service.
The customer service department is available to answer your questions via e-mail at [email protected] and by phone +30 2310273117
Prices are in euros including VAT. 24% and can be changed at any time. If the prices have been adjusted and you have ordered a product, you will receive it at the price that was valid when the order was placed.
If a product does not state a price or is zero it may have come from an incorrect entry so it is not valid. In this case, please contact the company at e-mail: [email protected]
Product availability
The products that appear on our website may not always be available. In case the product selected by the customer is not available, he will be informed about the estimated availability date and the estimated delivery date on the same day, or the next day from the day he placed the order. In the event of any delay we will make every effort to keep you informed. We reserve the right to cancel any customer order and refund any money paid in case a product is not available.
Rin Tin Tin is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the products or services available through the online store. THE COMPANY reserves and is not liable for any technical or typographical errors, which were made by mistake, inadvertence or due to force majeure and which it accepts to correct if they become aware of it.
Product images and descriptions
The colors of the product images as displayed on our website may have been affected by the technology you use to access our page and the display settings you have set on your computer and we have no access to. The company does its best for a decent and faithful display of colors.
Product ordering and consumer protection
Placing an order through the e-shop is a conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended. You have the possibility of concluding a valid order through the e-shop, if you are legally competent in compliance with the articles of the Greek Civil Code (unless you have reached the age of eighteen and you are not in legal aid regarding the conclusion of a sales contract).
Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons. The customer has the right to unjustified withdrawal within 14 days.
Procedure for placing an order through an e-shop
Fill in a special form with the necessary information for concluding the sales contract. The unconditional acceptance of the terms of the contract of sale and the terms of use, with the electronic option “ACCEPTANCE” given to the interested party by the website.
Order Progress Update
The consumer is informed through the website by the company before completing his order about the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the shipping costs, the method of payment, delivery, the validity period. and the price of the possible offer and the right of withdrawal.
By sending the order form, the consumer receives an online (e-mail) copy of the order, which he can save. The prices listed in the relevant catalogs under each product are specified with or without VAT, while www.rintintin.gr reserves the right to adjust prices without having to inform the consumer public.
Payment methods
1. By charging your credit card. Debiting your credit card via viva Payments. Www.rintintin.gr has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to validity checks. It is important that you provide a contact telephone number and a valid e-mail address.
2. Cash on delivery
Your order is executed immediately without delays, the payment of your order is made upon receipt by the courier company in your area. The extra charge is 2.00 euros.
